Privacy Policy

Privacy Policy

Last Updated: June 10, 2026

Welcome to BOVICAN Diagnostics & Research. We are highly committed to protecting the privacy of our clients, veterinarian partners, and farm owners. This Privacy Policy details how we handle personal identifiers and veterinary diagnostic data submitted through our booking forms, emails, and phone consultations.

1. Information We Collect

To perform accurate laboratory diagnostics and deliver patient reports, we collect the following categories of information:

• Contact Details: Client/owner name, veterinary clinic name, registered email address, and active phone numbers.
• Sample Collection Details: Physical farm address or sample collection location.
• Veterinary Medical Information: Animal breed, age, gender, symptoms, case history, and requested diagnostic testing panels.

2. How We Use Your Information

We utilize the collected datasets strictly for scientific, clinical, and administrative purposes:

• To register samples in our laboratory database and generate pathology and molecular profiles.
• To dispatch diagnostics reports and analysis results to owners and authorized veterinarians.
• To send email notifications, booking updates, and billing statements.
• To maintain reference history records inside our secure admin dashboard for future patient follow-ups.

3. Confidentiality of Laboratory Reports

All veterinary diagnostics profiles, medical reports, and DNA markers are classified as **highly confidential**. Reports are shared only with:

• The registered owner who requested the diagnostic booking.
• The attending veterinarian or consultant clinic designated during sample registration.
• Official government regulatory authorities in cases of mandatory infectious disease reporting (e.g., foot-and-mouth, brucellosis).

4. Data Security & Storage

We store all records in local databases secured with advanced firewall access controls. Form inquiries are secured during transfer using standard secure socket protocols. Only authorized lab administrators and staff can access patient details inside the dashboard.

5. Information Sharing and Third Parties

BOVICAN never sells, leases, or shares veterinary or contact data with third-party organizations for promotional or marketing campaigns. We only collaborate with laboratory networks to process specific specialized panels under strictly signed non-disclosure agreements.

6. Contact Us

If you have any questions, concerns, or requests regarding this policy or the privacy of your diagnostics data, feel free to email our help desk at info.bovicanvet@gmail.com.